Shipping Policy

To help you understand the shipping process clearly, please read the following shipping policy carefully before placing an order.

1. Order Processing Time

Orders are processed once payment is confirmed.
Generally, orders will be processed and shipped within 1–3 business days (excluding holidays or peak periods, which may cause slight delays).

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Coverage

We provide international shipping. However, due to logistics, policy, or safety reasons, the following countries and regions are currently not supported:

Sudan
South Sudan
Iran
North Korea
Cuba
Syria
Ukraine
Russia
Belarus
Afghanistan
Democratic Republic of the Congo
Haiti
Iraq
Libya
Mali
Mozambique
Myanmar
Somalia
Turkey
Yemen

If your shipping address is in any of these regions, orders cannot be completed.

3. Shipping Fee

We apply a flat international shipping fee:

Flat Rate: USD 11.86 per order

This fee does not vary based on the number of items in your order. The final shipping fee is displayed at checkout.

4. Estimated Shipping Time (by Country / Region)

Shipping time varies depending on the destination. Estimated delivery times (excluding customs clearance) are as follows:

USA / Canada: 7–12 business days
Europe (e.g., UK, Germany, France, etc.): 8–15 business days
Australia / New Zealand: 8–14 business days
Asia: 6–12 business days
Middle East: 10–18 business days
South America / Non-remote regions: 12–20 business days
Remote countries or regions: May take 15–25 business days or longer

These are estimated delivery times; actual delivery may be delayed due to customs inspection, weather, or other uncontrollable factors.

5. Shipping Carriers

We use reliable third-party shipping carriers based on the destination, including but not limited to:

DHL
UPS
FedEx
USPS
YunExpress
4PX
Local postal or regional carriers

The specific carrier will be selected according to the destination and order details.

6. Order Tracking

Once your order is shipped, you can track it via your order page or the tracking number provided in the shipping notification email.
Please note that tracking information may take some time to update.

7. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees, which are the responsibility of the recipient.
We cannot control or predict the exact fees, so please check local regulations in advance.